The model runtime, the retrieval index, the document store and the audit log run inside the client’s own environment or in a dedicated environment built for the engagement. Questions and documents are not sent to a shared service outside it. The environment can be the organisation’s infrastructure, a private environment we design, or a combination agreed in writing.
The engagement is contracted with Genyra L.L.C-FZ, the Dubai company that operates genyra.ai. Genyra.com describes the practice; the agreement names the entity, the environment and who administers it.

